Lazure
Reply handling

Every reply answered while they're still at their desk.

Every reply, from email, LinkedIn or chat, lands in one thread on the lead's record. The AI agent answers from your knowledge base, books the meeting and hands the delicate ones to a person.

Replies this morning
BW
Bea Whitfield · Quarrybank · 9:12
Does this work with Salesforce? We use a lot of custom fields.
Technical question→ Answered from your docs · 9:15
TN
Tomasz Nowak · Helmsley · 9:20
Sure, send me a couple of times next week.
Meeting request→ Booked Tue 10:30 with Grace · 9:22
AR
Ana Ribeiro · Fieldway · 9:31
Out of office until 17 November.
Out of office→ Sequence paused until 17 Nov
LM
Lukas Meier · Orrin · 9:40
Not for us. Please take me off.
Not interested→ Paused · handed to Grace
One conversation, every channel

Email, LinkedIn and chat, in one thread per lead.

Sequence replies, LinkedIn messages, website chat and email land in the same conversation on the lead's record, marked by who sent each one: the lead, a rep or the AI agent.

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Conversations · Hana Kovač
SEQUENCE EMAILOutbound agent
Hana, saw Corvel opened two SDR roles in Lisbon. Worth comparing notes on how new leads get worked?
LINKEDINHana Kovač
Got your email. Timing is decent, we're mid-hiring. Looking at your site now.
WEBSITE CHATHana Kovač
Does this work with HubSpot?
WEBSITE CHATInbound agent
Yes, it syncs both ways with HubSpot. Want 20 minutes with Rui to see it on your setup?
EMAILHana Kovač
Yes. Thursday afternoon works.
EMAILRui (rep)
Booked Thu 15:00. Invite's in your inbox.
EMAIL · LINKEDIN · CHAT · ONE THREAD ON ONE RECORD
A playbook per reply

Pricing, objections, reschedules, each handled its own way.

Scenario playbooks cover first touches, follow-ups, pricing and technical questions, objections, not interested, meeting requests, reschedules and no-shows. You can edit every prompt.

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Scenario playbooks
Cold first touchFollow-upPricing questionObjectionNot interestedMeeting requestRescheduleNo-show
What would this cost for eight reps?
AI agent · PRICING QUESTION PLAYBOOK
Pricing depends on the plan and credits your team needs. Here's the pricing page. Want to size it together on a call?
You decide what sends

Approve everything, or only what matters.

Supervised holds every draft. Semi-Autonomous sends routine replies and holds pricing, technical and negative ones. Even Unsupervised always hands negative replies to a person.

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Supervision
Supervised
Semi-Autonomous
Unsupervised
Meeting requestHELD FOR YOUR OK
Pricing questionHELD FOR YOUR OK
Technical questionHELD FOR YOUR OK
Negative replyHELD FOR YOUR OK
Out of office

Back on the 17th? So is the sequence.

Out-of-office replies pause the sequence until the return date, then pick up in business hours in the prospect's time zone. Nobody gets a follow-up on holiday.

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Ana Ribeiro · sequence
AUTO-REPLY · 3 NOV
I'm out of office until 17 November with limited access to email.
Step 2 · 5 Nov
Step 3 · 8 Nov
Step 4 · 12 Nov
Paused until 17 Nov
→ Step 2 resumes 18 Nov, 9:00 in her time zone
The AI inbox

Every draft and thread in one place.

Review pending drafts and send, edit, regenerate or discard them. Take over a conversation or mute the AI on any lead, with one thread per lead across channels.

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AI inbox
BW
Bea Whitfield · Quarrybank
Draft ready · technical question
AWAITING YOUR OK
Bea, yes. Custom fields map through the field manager, with a direction per field. Want me to show it on your own Salesforce setup Thursday?
SendEditRegenerateDiscardTake overMute AI
ONE THREAD PER LEAD ACROSS EMAIL, LINKEDIN AND CHAT
Your day with Lazure

Tomorrow, every reply is handled and the ones that matter come to you.

8:40
Every channel, one thread.

LinkedIn, email and chat from the same person land in one conversation.

10:30
Each reply gets the right answer.
13:00
Away until Monday? So is the sequence.
17:30
The hard ones come to you.
8:40
ConversationsYOU
SK
Saoirse Kelly · Brambleway
One conversation
LinkedIn
“Saw your note. Curious how you handle territories.”
Email
“Forwarding to our ops lead, Kaito, for a look.”
Website chat
“Back on your site. Does this sync with HubSpot?”
Every channel, one thread
8:40
Every channel, one thread.

LinkedIn, email and chat from the same person land in one conversation.

ConversationsYOU
SK
Saoirse Kelly · Brambleway
One conversation
LinkedIn
“Saw your note. Curious how you handle territories.”
Email
“Forwarding to our ops lead, Kaito, for a look.”
Website chat
“Back on your site. Does this sync with HubSpot?”
Every channel, one thread
10:30
Each reply gets the right answer.

Reschedules, objections and pricing each follow their own playbook.

AI inboxYOU
This morning's replies
“Can we move Thursday?”
Reschedule playbook→New times sent
“We already have a sequencer.”
Objection playbook→Answered
“What would this cost us?”
Pricing playbook→Held for you
13:00
Away until Monday? So is the sequence.

Out-of-office replies pause outreach until they're back.

Kaito MoriYOU
Kaito Mori · Quillfield
Auto-reply from Kaito Mori
“Out of office, back Monday.”
Sequence paused
Until Monday, his return date
Resumes on his first morning back
In his working hours
17:30
The hard ones come to you.

Negative replies always reach a person. Take over or mute any thread.

Needs youYOU
After hours
FOFelix Okoro · Brambleway
“Not the right time for us. Please stop emailing.”
Negative reply · handed to you
Take overMute the AI
Off your plate
Sorting the reply inboxAnswering the same questionsPausing for out-of-officeRebooking reschedulesSwitching between inboxesChasing threads across channels
What's left
The real conversations
The judgement calls
The deals
Every reply handled. The ones that matter, by you.

A reply is the warmest a lead will ever be. Answer it now.

Bring a few real replies from your inbox. We'll show you how Lazure would answer them.

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